Refund policy
Fistful of Studs currently sells digital building instructions only. No physical models, LEGO bricks, parts, or kits are included with your purchase.
Questions?
If you have any questions about your order, download, or refund eligibility, please contact us at: management@coxpeople.com.
Digital Products
Because our digital instructions are delivered electronically and can be accessed immediately after purchase, digital products are non-refundable once they have been delivered or downloaded.
Please review the product title, description, and product images before purchasing to make sure you understand that you are purchasing digital instructions and not a physical product.
Problems With Your Download
If you experience a problem with your order, please contact us. We’re happy to help with issues such as:
- A missing or inaccessible download
- Receiving the wrong instruction file
- Accidentally purchasing the same instructions more than once
If there is an issue with the file or your order, we will work with you to resolve it.
Accidental Purchases
Please review your order carefully before completing your purchase. Because our digital files are delivered immediately and access cannot be revoked once the file has been sent,
Refunds
If a refund is approved, it will be issued to your original payment method. Your bank or payment provider may require additional time to process the refund.